Policies
PRIVACY POLICY
When you visit or shop at 7deadlyscents.com , we collect two types of information:
- What we collect automatically — browser type, IP address, pages visited, and how you navigate the site. This helps us understand what's working and improve your experience.
- What you give us — your name, email, phone number, and shipping address when you place an order. We use this to process and deliver your order, confirm your purchase, and stay in touch if something needs attention.
- We may share your information with trusted third-party services (shipping providers, analytics tools, payment processors) strictly to fulfill your order and run the site. We may also use it to show you relevant ads on platforms like Meta and Google. You can opt out of targeted advertising through your account settings on those platforms.
- We keep your order information on file unless you ask us to remove it. Contact us anytime at [email protected] and we'll take care of it.
RETURNS & EXCHANGES
- We want you to love what you ordered. If something isn't right, we're here to make it right.
- If your order arrived damaged, defective, or incorrect — reach out and we'll sort it immediately, no questions asked.
- For everything else, you have 7 days from delivery to request a return or exchange. Just make sure the bottle is unused and in its original packaging, and we'll handle the rest.
- To get started, message us on Instagram or drop us an email at [email protected] with your order number. We'll get back to you as soon as possible.
- If the issue was on our end, return shipping is on us. For change-of-mind returns, return shipping is on you.
SHIPPING
- Orders ship within 1–2 business days.
- Delivery takes 2–5 days depending on your location. We deliver everywhere in Egypt.
CONTACT
- Email: [email protected]
- Instagram: https://www.instagram.com/sevendeadlyscents.eg/